Danelle Ayers, national sales and marketing director credited the win to having a team that are extremely passionate about what they do, know how to have fun while they do it and can truly connect with people.

'It’s about being real and not taking ourselves too seriously, our aim is to assist travel agents to ensure their lives are as easy as possible and we do that by being flexible, knowing our hotels, being prompt on emails, picking up the phone and getting things done with a minimum of fuss - you could say it’s old school style,' says Ayers.